Frequently Ask Questions
![[New!]](images/smallnew.gif) If Gloucester City has a fire
department, why do I see fire trucks from Collingswood, Westville and other
towns?
Good question! Outside of a big City, most fire departments are relying on
automatic mutual aid. Each community is assisting each other.
Gloucester City is extremely fortunate to have a career staff that works
hand-in-hand with our volunteers. This system get a first response on the
street within minutes and even seconds on some calls. Our volunteers bring
the next wave of help along with mutual aid.
No department can operate self sufficient these days. That is why you
see other towns at out fires. We in-turn respond to their town as needed.
Over the last few years, we have developed a great working relationship with
surrounding departments. We work together, we train together and we count
on each other.
If you think you can help, see our recruitment page!
How often
should I replace the battery in my smoke detector?
Replace the
batteries in your smoke alarm twice a year. The Gloucester City Fire Department
recommends you do this when you change our clocks in the fall and spring.
Install a new battery immediately if an alarm “chirps” to indicate a low
battery.
How do I get smoke detectors or get help installing them?
If you need smoke
alarms and cannot afford to buy them or just need help installing them you can
call fire headquarters at our business number (856) 456-0060 and we will assist
you free of cost. Do Not Call This Number for Emergencies! Use 911
I called for an ambulance and a fire truck came to my aid, why?
The Gloucester
City Fire Department is a full service fire department. This full service
allows us to dispatch a fire truck when our ambulance is busy. Our Firefighters
are EMT trained and can provide Basic Life Support care until we receive mutual
aid from a surrounding community or our ambulance arrives on scene.
Our community group meets monthly and would like to have a guest speaker from
the fire department. How do we arrange this?
The fire
department encourages this and would like to attend your meetings. You can call
the fire department administration office at (856) 456-2652 or submit a request
by e-mail and we will schedule a meeting at your convenience.
Do You Have an Escape Plan?
IF A FIRE BREAKS
OUT in your home, you have to get out fast. Prepare for a fire emergency by
sitting down with your family and agreeing on an escape plan. Be sure that
everyone knows at least two unobstructed exits - doors and windows - from every
room. (If you live in an apartment building, do not include elevators in your
escape plan.) Decide on a meeting place outside where everyone will meet after
they escape. Have your entire household practice your escape plan at least twice
a year.
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